Privacy Policy

PRIVACY POLICY 

  PREAMBLE: 

  1. a. The conditions of Privacy Policy, are agreed between Divineagles Unipessoal Lda, hereafter referred to as THE NETO, with registered office at Rua 25 de Abril, 313 4520-115 Espargo, VAT number 515238490, registered in the Company Registry Office of Conservatória de registo comercial de Lisboa, with the share capital of € 1000 and people who, using the site of THE NETO, hereafter referred to as the USER wish to make purchases from the online shop, which is hereafter referred to as the WEBSITE. 
  2. The domain the-neto.com and its online shop are owned by THE NETO
  3. THE NETO reserves the right, without prior notice, to add, modify or change the present conditions of the Privacy Policy, and the USERS, when browsing, placing a new order or making a purchase, expressly accept and bind themselves to the new conditions of the Privacy Policy. 

DATA CONTROLLER 

The controller of the personal data is THE NETO. 

DATA REQUESTED ON THE SITE AND PURPOSE OF PROCESSING 

When browsing THE NETO's online shop, USERS may be requested for some personal data, for which we describe the purpose of their processing.

CONTACT FORM: name, email, telephone, district and region. 

To make any contact with THE NETO, whether for questions, suggestions, or any other information. Failure to provide the minimum necessary personal data will make it impossible for THE NETO to respond to your request. 

ORDERS: First name, last name, address, telephone, email, VAT number.  

These data will be requested at the time of purchase in order to process the order. 

NEWSLETTER: Name and email 

With the express and voluntary consent of the data subject, the WEBSITE will request the minimum information necessary to send an automated commercial newsletter, with advertising, promotions or other information about the products and services offered by THE NETO.

 

RIGHTS 

THE NETO will always ensure that the WEBSITE is used and the USER's personal data are processed in the most correct manner.  

 

To this end, USERS can always exercise their rights of access, rectification, cancellation, portability, forgetfulness or opposition under Portuguese and European legislation, by writing to us at costumer@theneto.com.  

 

At no time will THE NETO share the data it holds with third parties.  

If it does so to send the products that the USER purchased, to send the newsletter, to comply with legal requirements or for the administration of the WEBSITE, the appropriate confidentiality agreements will be provided to the parties. 

 

Links to third-party websites may be found on the WEBSITE, whereby the present conditions do not apply. Access to these websites is the responsibility of the USER. 

 

THIRD PARTIES  

There are confidentiality agreements concluded with third parties. 

Data provided to third parties may not be used for other purposes not authorised by the data subject. 

Under the principles of information and transparency, we inform third parties:

  • DHL: Carrier that will be used to send the orders placed by the USER. Head Office: Charles-de-Gaulles-Str., nº 20, 53113 Bonn Germany; can be contacted by telephone on +351 211 127 207 and its privacy policy can be consulted at https://www.dhl.com/pt-en/home/footer/privacy-

notice.html 

  • PayPal (Europa) S.à rl et Cie, SCA: company used for debit and credit card payments on the website. Located at 22-24 Boulevard Royal L-2449, Luxembourg. For more information, you can visit https://www.paypal.com/es/webapps/mpp/ua/privacy-full? locale.x=es_ES 
  • Shopify Payments Shopify Inc.: company used for debit and credit card payments on the website. Located at 151 O’Connor Street, Ground floor Ottawa, ON K2P 2L8, Canada. For more information, you can visit https://www.shopify.com/legal/terms#General
  • Klarna Bank AB : company used for debit and credit card payments on the website. Located at Sveavagen 46, SE-111 34 Estocolmo, Suécia. For more information, you can visit https://cdn.klarna.com/1.0/shared/content/legal/terms/0/pt_pt/privacy

DURATION OF THE PROCESSING 

In the case of personal data provided for the purposes of purchasing, invoicing or charging for products, these will be kept for the time legally applicable.  

 

As for personal data provided for electronic commercial newsletters and comments on the WEBSITE, they will be stored for as long as the data subject wishes to remain on the subscription list. 

 

COOKIES 

A cookie is a small text file that the server can save on the computer's hard disk to store some kind of information about the user.  

The cookie can only be read by the website that sent it. It is not an executable file nor can it propagate or contain a virus.  

THE NETO uses this data with the objective of improving its services.  

The information stored by THE NETO using this mechanism allows the user to be recognised during his various visits to the WEBSITE.  

The users can configure their browser to accept or refuse cookies, but THE NETO advises and thanks you for their activation in order to obtain more precise data and thus improve the content and adapt it to user preferences.  

THE NETO is not responsible for any possible malfunction of the website if cookies are deactivated. 

We use different types of cookies, some of which are placed by third party services. 

TYPES OF COOKIES  

  • NECESSARY 

Necessary cookies help to make the WEBSITE usable by enabling basic functions such as page navigation and access to secure areas of the webpage. The website cannot function properly without these cookies.

Name: 

Supplier: 

Objective: 

Expiry: 

Type: HTTP Cookie 

 

 

  • STATISTICS 

Statistical cookies help the owners of the WEBSITE to understand how visitors interact with the pages by collecting and providing anonymous information. 

Name: _ga 

Supplier: Google 

Purpose: Used to distinguish the USER 

Expiry: 2 years 

Type: HTTP Cookie 

 

Name: _gid 

Supplier: Google 

Purpose: Used to distinguish the USER 

Expiry: 24 hours 

Type: HTTP Cookie 

Name: _ga_<container-id> 

Provider: Google 

Purpose: Used to maintain the session status. 

Expiry: 2 years 

Type: HTTP Cookie 

Name: _ga_<container-id> 

Provider: Google 

Purpose: Contains information related to campaigns. 

Expiry: 90 days 

Type: HTTP Cookie

RIGHTS 

You can disable cookies that you do not wish to use at any time by changing your consent as indicated in the cookie setting area. 

For more information about cookies, please contact us at 

costumer@the-neto.com

 

Date of last update of these conditions: 09 March 2023